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Dick Larkin's Weekly Newsletter Get a MOVE on
March 18, 2003
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In This Issue
-- A Nation on the Move
-- Numbers of Movers and Shakers
-- Cumulative Impact
-- Why People Move
-- Action Plan
-- Answer to Brain Teaser
-- Gas Prices on the Rise Again
-- Ross Perot Arrested
-- Get a Long Little Doggie
-- Salt Lake City Police Department Chastised
-- Terrorist Alert!
-- This Week's Brain Teaser
People who are in the process of moving are extra
heavy users of the Yellow Pages. The U.S. Census
Bureau studies geographical mobility. I've found
their latest report fascinating.
(I really, really need to
get a life).
In this week's issue, we'll look at "People on the Move."
A Nation on the Move
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
People in the midst of a move have a particular
mindset.
Their time (and patience) is short.
Their
needs are high and they are under an enormous amount
of stress.
OK, that describes just about everyone, so what's
special about movers?
New residents are unfamiliar with their community, AND
are actively forming new relationships.
Sure it sounds very obvious, but remember how long it
takes to learn a new town. Landmarks, streets and
freeways are confusing. Grasping the distance
between two suburbs is particularly challenging.
When I first moved to San Diego, I had trouble figuring
out if Lemon Grove was closer to Del Mar or Vista. The
Yellow Pages was not very helpful, because most of
the
advertisers assumed that I knew how the suburbs were
situated.
To mask my ignorance, I looked for ads that specifically
mentioned my new hometown. I was too lazy to look
at a map or (heaven forbid) ask someone.
Numbers of Movers and Shakers
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
According to the U.S. Census Bureau, 43 million people or 16 percent of the
population move every year.
The volume is
staggering.
This is like the entire population of California AND
Michigan moving every year.
Fast Fact:
Somebody in America moves 82 times every single
second.
(That guy ought to stay put for a while.)
Over 117,000 people move every single day.
That's
about how many Girl Scouts hit me up for cookies.
The Census folks tell us that these numbers are very
consistent year after year and there are no indications
it will decrease anytime soon.
Action Plan ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Take these steps to help your advertisers to connect
with people on the move.
Show your advertiser the US Census Bureau report
and explain how his/her customer base is changing.
Businesses who capitalize on this will take customers
from those who don't.
Use word pictures. "This is like
filling the bathtub
when the drain is open. You've got to make sure that
enough water is coming in just to keep up with what's
going out. If you want to fill the tub, you've got to
open the spigot all the way."
Build ads that serve people who are new to the
area.
Include clear maps and directions
Load up on the reliability factors
Years of service
BBB membership
Customer testimonials
Clearly list all locations
Get local phone numbers in each city and forward
them to your main location
Make offers that are attractive to newly arrived
customers
"$50 discount for new residents"
"New clients welcome"
"Will work with your previous supplier, dentist,
accountant, etc."
Answer to Brain Teaser ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
For your recollection, here is last week's puzzler...
~ ~ ~ ~ ~
Buford's doublewide was blown to
Munchkinland
during
a recent tornado.
Now Buford, Festus and Big
Bertha
keep their belongings in shopping carts they stole from
the Piggly Wiggly.
When they dine out at the government cheese
distribution center, they lock their carts together for
safety. They each have their own lock (which they
nabbed from the local elementary school bike rack).
Buford locks his cart to the fence and to Festus's cart.
Festus locks his cart to the fence and to Big Bertha's
cart. Big Bertha locks her cart to the fence and to both
Buford's and Festus's carts. The three know their
shopping carts are very safe. Each cart is locked with
at least two locks.
At the cheese center, however, Buford loses the key to
his lock!
With the two keys they have, they can unlock only one
of the carts. Whose cart is it?
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Dadburnit Buford. Next time don't lose that key.
Big Bertha is the only one who can unlock her cart.
Our WINNER and proud owner of a new
bottle-popper is
Philip DeCarlo of
Outdoors Yellow Pages in Staten Island,
NY.
Thanks for all the entries!
This Week In Pictures
Gas Prices on the Rise Again ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faithful reader, Dane Madsen of yellowpages.com
sent in this report from the field on gas prices in his
neighborhood.
Ross Perot Arrested ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Ross Perot, former
presidential candidate was
arrested on Tuesday for roaring through his Plano, TX
neighborhood on his specially modified Harley. When
asked by reporters, Perot said, "I
just love feeling the wind blowing through my
ears.
Get a Long Little Doggie ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Maybe this is where the phrase originated.
Salt Lake City Police Department Chastised ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Several junior officers in Salt Lake City Police
Department's K-9 Unit were hung out to dry for
mistakes made investigating Elizabeth Smart's
abduction. A spokesman for the group said that much
of the crime scene evidence was inadmissable because
it had been chewed and peed on by an informant.